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    Synergy Hair
    1881 Mt. Zion Road
    York, PA 17406

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    Return Policy

    We will accept returns or correct any quality problems on all merchandise purchased from our company up to 30 days from the shipping date. Upon verification that the merchandise was purchased from our company, we will exchange, return or repair the merchandise.

    When mailing a return, please include your original sales receipt along with the merchandise being returned. Please include a brief, written explanation regarding the reason for your return and your request for refund. When we receive your return, we’ll issue the refund based on the following criteria:

    With a receipt: returned items are refunded at the original purchase price, plus applicable sales tax, in the original method of payment.

    Without a receipt: returned items reflect the current selling price of the item, plus applicable sales tax. Credit will only be issued in the form of a credit as a Merchandise Credit. We reserve the right to decline a return without a receipt.

    Refund of Shipping Charge:

    Customers are responsible for the return postage. Unfortunately, we cannot refund original shipping charges unless an error occurred on our part when shipping on your on-line order or Shopping Service order. If an item was damaged or sent in error, the shipping charge will be credited back to the customer’s credit card account.